Reputation First, Customers Supreme, Best Quality, Reasonable Prices and Best Service. because of natural pearl, so every will a little different(can't 100% as picture ), hope you understand. Shipping details: We ship to your Wish address. Please make sure your Wish address is correct. Buyer takes responsibility if Wish address is wrong. All will be shipped by air mail, shipping time, it usually take 15-35 days, some country will take 45 -50 days, Sometimes may delay one more week,as for your Country Customhouse. hope you understand . Return Policy Your satisfaction on our products is 100% guaranteed. We resolve 100% of all disputes and respond to all Questions and Inquiries within 24 to 48 hours guaranteed. Please notify us through email and report any damages or problems within 3 days of receiving items .If the parcel is confirmed lost, we would like to give you a full refund. Feedback Kindly leave us some positive feedback after the item is received. We use automated feedback using seller manager proto leave feedback automatically after buyers have paid the item. Reminder: Please do not leave a neutral or negative feedback without contacting us. All products are 100% satisfaction guarantee. If you do not contact us prior to doing so, we really cannot help as we are not even given a chance to assist !