Love the item. It is as described.
I'm 5'6 and it's perfect for my neck/face. Although I can see how someone much taller than me with a long neck would struggle with it as it would be too small.
Anyhow, I have given it 4 stars instead of 5 as the material is just a little thin. If the material was 15/20% thicker it would have been an amazing purchase.
Under the circumstances it is fit for purpose and I am reasonably happy with my purchase 😊