I just received the extensions. The color is perfect level 10/11 blonde. This is just one pack. I ordered 2 more in another color to match my hair better. The extensions are soft and long. I added some Chi silk infusion oil to them and they absorbed it quickly, so I know they are real human hair. The ends do get quite thin, but that is normal for bleached hair. I can’t wait to put all 3 packs in my hair and see how they look!